pinoy77 Privacy Policy

pinoy77 is an online casino and sports betting platform operating at pinoy77.pro, serving players in the Philippines. The platform offers a comprehensive range of gaming products including JILI slots, live dealer casino games, bingo, color prediction games, and a PBA and international sportsbook — all accessible with instant GCash and Maya payment support.

pinoy77 operates within the PAGCOR regulatory framework. For the purposes of the Philippine Data Privacy Act of 2012 (Republic Act 10173), pinoy77 acts as the personal information controller in respect of the personal data it collects from players and site visitors.

For any privacy-related queries, you may contact our Data Privacy Officer at: [email protected]

pinoy77 collects the following categories of personal data from players and platform visitors:

pinoy77 collects personal data through the following methods:

• Direct submission: Information you provide when creating an account, completing KYC verification, making a deposit or withdrawal, or contacting our support team.
• Automated collection: Technical and usage data collected automatically when you access or interact with the pinoy77 platform, including through cookies, session trackers, and server logs.
• Payment providers: Transaction confirmation data received from GCash, Maya, BPI, BDO, and Metrobank when you complete a deposit or withdrawal.
• Identity verification providers: Data returned by third-party KYC service providers during the document verification process.
• Regulatory and compliance sources: Information received from PAGCOR or other regulatory bodies as part of compliance obligations, such as self-exclusion registry checks.

pinoy77 uses your personal data for the following clearly defined purposes:

• Account creation and management: To register your account, authenticate your identity, and maintain your player profile on the pinoy77 platform.
• Age and identity verification: To confirm that you meet the minimum age requirement of 21 years in accordance with PAGCOR regulations and Philippine law.
• Payment processing: To process deposits and withdrawals through GCash, Maya, and Philippine banking channels, and to maintain accurate financial records.
• KYC and anti-money laundering compliance: To fulfil our obligations under Philippine anti-money laundering laws and PAGCOR requirements, including verifying the source of funds where required.
• Game and platform delivery: To provide, maintain, and improve access to our full suite of casino games, sportsbook, bingo, and other platform features.
• Responsible gaming management: To apply deposit limits, session reminders, cooling-off periods, and self-exclusion measures requested by players, and to monitor for problem gambling indicators.
• Customer support: To respond to queries, resolve disputes, and handle formal complaints submitted through our support channels.
• Security and fraud prevention: To detect, investigate, and prevent fraudulent activity, unauthorised account access, and any form of platform abuse.
• Legal and regulatory compliance: To comply with applicable Philippine laws, respond to lawful requests from regulatory authorities, and fulfil PAGCOR reporting obligations.
• Service improvement: To analyse aggregated usage patterns, improve platform features, and develop new gaming content tailored to Filipino player preferences.
• Communications: To send transactional notifications (e.g., deposit confirmations, withdrawal status updates) and, where you have consented, promotional communications about bonuses and new features.

Under the Philippine Data Privacy Act of 2012, pinoy77 processes your personal data on the following legal bases:

• Contractual necessity: Processing is necessary to fulfil our obligations to you under the pinoy77 Terms and Conditions — including account management, payment processing, and game delivery.
• Legal obligation: Processing is required to comply with PAGCOR regulatory requirements, Philippine anti-money laundering laws (AMLA), and other applicable legislation.
• Legitimate interests: Processing is necessary for our legitimate business interests, including platform security, fraud prevention, and service improvement, provided these interests are not overridden by your privacy rights.
• Consent: Where we rely on your consent — such as for the sending of promotional emails — you may withdraw consent at any time by contacting [email protected] or using the unsubscribe option in any marketing communication.

pinoy77 does not sell or rent your personal data to any third party. We may share your personal data with the following categories of recipients only where necessary and only to the extent required:

• Payment processors: GCash (G-Xchange Inc.), Maya (Voyager Innovations), and Philippine banking institutions (BPI, BDO, Metrobank) — for processing deposits and withdrawals.
• KYC and identity verification providers: Third-party identity verification services used to confirm player identity and document authenticity during the KYC process.
• Game content providers: Third-party gaming studios (such as JILI) whose games are integrated into the pinoy77 platform — limited technical data only, as required to operate the game.
• Regulatory authorities: PAGCOR and other Philippine government bodies, where required by law or regulation, including mandatory reporting under AMLA.
• Law enforcement: Philippine law enforcement agencies, in response to lawful orders, court orders, or where disclosure is required to prevent fraud or criminal activity.
• Technology and infrastructure providers: Cloud hosting and security service providers who process data on pinoy77's behalf under strict contractual data processing agreements.

pinoy77 uses cookies and similar technologies to operate the platform, maintain your session, and understand how the platform is used. The following categories of cookies are in use:

• Essential cookies: Required for the platform to function. These include session authentication cookies, security tokens, and load-balancing cookies. They cannot be disabled without impairing platform functionality.
• Functional cookies: Store your preferences, such as language settings and responsible gaming configurations, to provide a more personalised experience across sessions.
• Analytics cookies: Collect aggregated, anonymised data about how players navigate the platform to help us identify performance issues and improve the user experience.
• Security cookies: Help detect and prevent fraudulent activity, including flagging unusual login behaviour or multiple account attempts from the same device.

You may manage cookie preferences through your browser settings. Disabling essential cookies will affect your ability to log in and use platform features. pinoy77 does not use third-party advertising or retargeting cookies.

pinoy77 retains your personal data only for as long as necessary to fulfil the purposes described in this Privacy Policy, or as required by applicable law. The following general retention periods apply:

• Account and identity data: Retained for the duration of your active account, plus a minimum of five (5) years following account closure, in compliance with PAGCOR and AMLA record-keeping requirements.
• Financial and transaction records: Retained for a minimum of five (5) years from the date of the transaction, in accordance with Philippine financial regulations.
• Gaming and wagering history: Retained for a minimum of three (3) years to support dispute resolution and responsible gaming monitoring.
• Support communications: Retained for two (2) years following the resolution of the relevant query or complaint.
• Technical and usage data: Retained in identifiable form for up to twelve (12) months, after which data is anonymised or deleted.

When personal data is no longer required, pinoy77 securely destroys or anonymises it in accordance with our internal data disposal procedures.

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by pinoy77:

• Right to be informed: The right to know what personal data pinoy77 collects about you, for what purpose, and how it is processed — as described in this Privacy Policy.
• Right of access: The right to request a copy of the personal data pinoy77 holds about you and information about how it is processed.
• Right to rectification: The right to request correction of inaccurate or incomplete personal data held about you.
• Right to erasure: The right to request deletion of your personal data, subject to our legal and regulatory retention obligations. Deletion requests cannot be fulfilled in respect of data we are required to retain by law.
• Right to object: The right to object to certain types of processing — particularly processing based on legitimate interests or for direct marketing purposes.
• Right to data portability: The right to receive a structured, machine-readable copy of the personal data you have provided to pinoy77, where technically feasible.
• Right to withdraw consent: Where processing is based on your consent, the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

To exercise any of these rights, contact pinoy77 at [email protected] with the subject line "Data Privacy Request." We will respond within 15 business days. If you are not satisfied with our response, you may lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

pinoy77 implements a layered security architecture to protect your personal data against unauthorised access, loss, alteration, and disclosure. Our technical and organisational security measures include:

• TLS 1.2 / 1.3 encryption for all data transmitted between your device and the pinoy77 platform.
• AES-256 encryption for sensitive personal data stored at rest, including identity documents and financial account details.
• Bcrypt hashing for all stored passwords — pinoy77 staff cannot read your password.
• Two-factor authentication (2FA) options for player accounts.
• Role-based access controls ensuring that only authorised staff can access personal data, and only to the extent required for their role.
• Regular internal and third-party security assessments.
• 24/7 monitoring for unusual access patterns and potential data breaches.

In the event of a personal data breach that is likely to result in risk to your rights and freedoms, pinoy77 will notify the National Privacy Commission within 72 hours of becoming aware of the breach and will inform affected players without undue delay, as required by Philippine law.

The pinoy77 platform is strictly for individuals who are 21 years of age or older, in accordance with PAGCOR regulations governing casino-style online gambling in the Philippines.

pinoy77 does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will immediately suspend the relevant account, void any associated balances, delete the personal data collected, and report the matter to the appropriate authorities as required by PAGCOR obligations.

If you believe a minor has registered on the pinoy77 platform, please notify us immediately at [email protected].

The pinoy77 platform may contain references to third-party game providers or payment services. These third parties operate under their own privacy policies and data practices, which are independent of pinoy77's Privacy Policy.

pinoy77 is not responsible for the privacy practices of any third-party service accessible through or in connection with the platform. We encourage you to review the privacy policies of any third-party services you interact with directly, including GCash, Maya, and your Philippine banking provider.

pinoy77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. Material changes will be communicated to registered players by email to the address on file, and a prominent notice will be posted on the platform prior to the changes taking effect.

The "Last Updated" date at the top of this document will be revised each time this Privacy Policy is amended. Your continued use of the pinoy77 platform following the effective date of any amendment constitutes your acknowledgment of the revised Privacy Policy.

If you do not agree to the revised Privacy Policy, you should cease using the platform and may request account closure by contacting [email protected].

For any questions, concerns, or requests relating to this Privacy Policy or the personal data pinoy77 holds about you, please contact our Data Privacy Officer through the following channel:

• Email: [email protected] — use the subject line "Data Privacy Request" for all privacy-related correspondence.
• Live Chat: Available 24/7 on the pinoy77 platform — average response time under 2 minutes.

You also have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe pinoy77 has not handled your personal data in accordance with the Data Privacy Act of 2012.